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 Lost/Stolen Bank/Credit Cards, Cheques, Mobile Telephones in France

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Note: a lost or stolen bank card, credit card or cheque book should be reported to the nearest Police Station, which will provide a certificate for the issuing authority (bank, etc.).

  • Préfecture de Police
    At
    : 9 bd du Palais (Arr 4) Metro: Cité
    Tel: 01 53 71 53 71
    Website
Lost or Stolen Credit Cards
  • All lost or stolen credit cards or credit card fraud in France, call the National Centre d'Opposition: 08 92 705 705
  • To find the number in France for all lost or stolen credit cards from all banks and suppliers: Click here
Lost or Stolen Cheque Books
  • Lost or stolen cheque books Tel: 0892 68 32 08
Lost Property in Paris
  • Lost property office at 36 rue des Morillons (Arr 15) metro: Convention
    Open Monday, Wednesday. Friday: 08:30 to 17:00; Tuesday and Thursday: 08:30 to 20:00.
    Tel: 08 21 00 25 25
Lost or Stolen Mobile Telephone

When you buy your French mobile you will be given:

  • a SIM Card with number. This is your telephone number. Access can be protected by personalising your card with a 4 digit PIN number. 
  • an IMEI number. This is your mobile's unique identification number

The IMEI number protects you if your phone is lost or stolen. Note it down and keep it separate from your mobile.

To find IMEI number, enter:   * # 0 6 #  on the keypad

If your mobile is lost or stolen, call your service provider and give them your IMEI number. Your service will be suspended and your phone may be traced. If you wish to report the theft, supply the police with the IMEI number.

Orange

If you have a contract

Tel: 0 825 05 700

If you have a Mobicard 

Tel: 0 825 05 700

Report loss by Web

Web site Click: Mobile volé ou bloqué

From outside France

Tel: 00 33 6 07 62 64 64

Bouygues Telecom

If you have a contract Tel: 0 800 29 1000
If you have a Card Nomad Tel: 06 68 63 46 34
Report loss by Web

Web site Click: Espace Client

From outside France, contract Tel: 00 33 1 46 10 86 86
From outside France, Card Nomad Tel: 00 33 6 68 63 46 34

SFR

If you have a contract Tel: 06 10 00 19 00
If you have SFR La Carte Tel: 06 14 00 19 00
If you have Universal Music Mobile Tel: 06 12 00 12 00
Report loss by Web Web site
From outside France, contract Tel: 00 33 6 10 00 19 00
From outside France, SFR La Carte Tel: 00 33 6 14 00 19 00
From outside France, UMM Tel: 00 33 6 12 00 12 00

 


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Page generated at 06:54; Monday, May 12, 2008
This is the "Lost/Stolen Bank/Credit Cards, Cheques, Mobile Telephones in France" INFOrmation Page at AngloINFO Paris & Ile de France.
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